Amazon S3 Errors Causing Issues with Attachment Previews and Uploads

Incident Report for Trello

Resolved

This incident has been resolved.

Posted Sep 14, 2017 - 16:53 EDT

Update

It appears the servers have stabilized. We will continue to monitor. Failed attachment previews from the start of the issue are currently being re-processed.

Posted Sep 14, 2017 - 15:50 EDT

Monitoring

Some users may be affected by a series of errors with Amazon's S3 hosting, causing issues with Trello's ability to preview attachments, and upload files. We'll monitor the situation and wait for a resolution on Amazon's end. Updates as they come.

Posted Sep 14, 2017 - 15:08 EDT